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Frequently Asked Questions

Answers to common questions about Beatera

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Getting Started

Beatera is a desktop application for automating the creation and publication of music videos on YouTube. It allows you to quickly create professional visualizations for your tracks and upload them directly to your channel.
Go to the "Download" page, download the Windows installer and run it. Follow the installer instructions. After installation, log in or register.
Windows 10/11 (64-bit), minimum 8 GB RAM (16 GB recommended), graphics card with hardware acceleration support, 2 GB free disk space.
Currently Beatera is only available for Windows. Mac and Linux versions are in development.
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YouTube Integration

In the app, go to the "Channels" section and click "Add Channel". You will be redirected to the Google authorization page. Allow access to your channel.
Yes, absolutely safe. We use the official Google OAuth 2.0 protocol. We don't store your password — only a token for uploading videos. You can revoke access at any time.
The number of channels depends on your subscription plan. Basic plan allows 1 channel, Pro — up to 5 channels.
Upload time depends on video duration, render quality and your internet speed. A 4K video of 3-5 minutes usually uploads in 5-15 minutes.
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Video Creation

Beatera supports MP3, WAV, FLAC, OGG, AAC and M4A formats.
Yes! You can upload your own cover or background image. JPG, PNG and WebP formats are supported.
Beatera supports rendering up to 4K (3840x2160) at 60 FPS. You can choose quality in project settings.
The visualizer analyzes audio in real-time and generates animations based on sound frequencies and amplitude. Many visualization styles are available.
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Subscription & Payment

Yes, you can create videos for free with a Beatera watermark. A subscription is required to remove the watermark and access premium features.
We accept bank cards (Visa, MasterCard), as well as cryptocurrency through a special form.
Yes, you can cancel your subscription at any time. Access will remain until the end of the paid period.
Yes, we provide refunds within 14 days of payment if you have not used paid service features.
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Technical Questions

Make sure you have the latest Windows updates installed. Try running as administrator. If the problem persists, reinstall the app.
Check that you have enough disk space (minimum 5 GB). Update your graphics card drivers. Try lowering the render quality.
Beatera updates automatically. When an update is available, you'll see a notification on startup. Click "Update" and wait for installation.
Projects and renders are stored locally on your computer. Only account data and sync settings are stored in the cloud.

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